For years, customers have complained about the increasing discomforts of flying: the ever-shrinking seat size and legroom, lack of food options, and other amenities. One airline even boldly touts that its seats don’t recline! (Actually, that might not be an entirely bad thing, having ridden with people’s seatbacks in our laps before.)
So it’s no surprise that the major carriers are looking to position themselves as being attentive to their passengers’ comfort needs. United recently unveiled its p.s. (premium service) option and now Delta has announced its own Premium Economy program to bring customers more comfort when they travel.
Premium Economy will premiere later this year when the company’s A350 aircrafts are introduced into the fleet. In these new planes, Premium Economy will have 48 seats and will only be available on specific international flights.
The most luxurious of all Delta’s enhanced seat offerings, Premium Economy will have a dedicated cabin and attendants, up to 38 inches of seat pitch, up to 19 inches seat width, and up to nine inches of recline. Currently, according to SeatGuru, the standard economy seat average is between 31 and 34 with a 17- to 18.5-inch width.
The seating will also feature adjustable head and foot rests, as well as name brand amenities, pre-flight drink service, special meal service, and a 13.3-inch seatback entertainment screen. Premium Economy passengers will also have priority security clearance, check-in, boarding, and baggage handling.
Once the A350s are deployed, Delta will begin retrofitting the fleet’s 777s with the same cabin in 2018. No word on the price for this new product, but the product appears to be positioned below Delta One and First Class. Delta said on their website they hope their efforts will “bring the ‘premium’ back to the premium economy experience.”
Photo credit: (Delta News Hub, used with permission)