Indian Airline IndiGo Removes Check-In Process for Domestic Passengers

August 20, 2015 by · Leave a Comment 

Indian Airline IndiGo is making air travel easier for its domestic passengers within India. According to a Future Travel Experience article, IndiGo is using something called an “Integrated Travel Document”, which means passengers don’t have to check in manually.

Instead, they choose a seat and meals when they purchase tickets and are immediately emailed a boarding pass along with their travel itinerary without needing to check in on their own.

IndiGo AirlinesThis is a great way to allow passengers to avoid waiting in lines at the airport. We’re not sure that this is something that would “fly” in the U.S., but on the other hand, many U.S. carriers do allow passengers to print out boarding passes the day before a flight, or check in with their mobile phone.

On the other hand, there are not a lot of automatic bag drops here, so passengers who need to check a bag will still need to go through the bag check-in process. We’re also not sure how IndiGo is handling that process.

Future Travel Experience notes that it had previously reported on automated check-in making strides last year. “The likes of JetBlue, Finnair, Air France, Brussels Airlines, Lufthansa, Swiss, ANA and Flybe have either trialed or implemented auto check-in, but IndiGo has now taken it a step further by integrating it into the booking process,” it notes.

We’re looking forward to seeing how this plays out within the U.S. and whether automated luggage drops will being to make travel a bit easier within the U.S.

What do you think? Would you like to receive an automated boarding pass right when you book your flight instead of having to mess with checking in 24 hours before your flight leaves, or even standing in line at the airport? Tell us in the comments section below or by leaving a comment on our Facebook page.

Photo credit: Kurush Pawar (Flickr, Creative Commons)

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Matt Sill

Matt Sill is the Marketing Product Manager for Travelpro Products, creators of the original Rollaboard luggage, carry-on luggage, and suitcases.

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