Automated Passport Control Installed at Montréal-Trudeau

December 19, 2013 by · Leave a Comment 

If you have flown internationally more than once, you’ve likely found yourself tied up in a frustratingly long customs line upon arriving at your destination. Between having to fill out customs forms and wait while dozens of people in front of you are questioned by customs officials, there is a good chance you will find yourself waiting anywhere from a few minutes to an hour in order to officially enter your destination country. Now, some airports are attempting to fix this issue through the use of a new Automated Passport Control (APC) program.

The APC kiosks – which were developed by the Vancouver Airport Authority and U.S. Customs and Border Protection – were first tested in Vancouver International Airport and Chicago O’Hare International Airport with great success. Designed to help travelers move more quickly through the border clearance process by entering information at a self-service kiosk, the APC can be used by all U.S. and Canadian passport holders.

Passport US

Passport US (Photo credit: Wikipedia)

At the touch screen self-service kiosk, travelers will be prompted to answer a series of questions. Once finished, a receipt will be issued and travelers will present their passport, travel information and receipt to an officer for verification.

Dylan DeFrancisci, Director of Customers and Border Protection Preclearance Operations, told “Automated Passport Control is a key component of CBP’s modernization strategy at ports of entry. By allowing travelers the option to enter their own passport and identification information at the self-service kiosk, we are able to increase efficiency while enhancing security.”

At O’Hare Airport, the average U.S. Customs wait time during peak hours was reduced by 33% and the number of passengers waiting for more than 60 minutes has dropped by 58% and the number of passengers missing their connecting flights fell by 31%. Thanks to its success, the Automated Passport Control program has been expanded to several more airports throughout North America, including the Montréal-Trudeau Airport.

We’d love to hear your feedback! Do you think these kiosks are a step in the right direction, or do you feel the traditional customs clearance method is best? If you’ve had opportunity to use one of the new Automated Passport Control kiosks, how was the experience? Share with us in the comments section below, or via our Facebook page.

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