Five Things You Should Do (and Not Do) at Hotel Checkout

February 7, 2019 by · Leave a Comment 

Business travelers are in and out of hotels so often, you have the hotel checkout routine down pat. On your last day, they slide the receipt under the door, and you walk out, confident that everything is fine and nothing needs your attention.

But that’s not always the case. USA Today recently shared some advice on what you should not do during hotel checkout, and we thought we’d share a few of these tips with you as well.

hotel management trainee working at the front desk at the Pearl Continental Hotel Rawalpindi 8. Be sure to check at the front desk during your hotel checkout to avoid surprise fees.First, be sure to double-check your bill. A lot of times, you can overlook an errant charge without realizing it. Maybe you negotiated no resort fees when you checked in, but they failed to note it on your account. Or maybe you’re being charged for something from the mini-bar even though you didn’t partake. Or maybe there was a breakfast charged to your room by mistake. Dispute the charges before you leave the building and get an updated copy of the bill.

Second, don’t leave anything behind Look for all electronics and chargers, make sure you’ve packed all medications and toiletries. And check behind your TV, in case you plugged in a Google Chromecast or USB cable. It helps to pack most of your items the night before and then you only have to deal with the things you need in the morning.

Leave a tip for the housekeeper. This is a customary part of every hotel stay, and you should leave between $2 and $5 for each night you’re there. Try to leave it each morning if you’re staying for more than a day, but if the housekeeper doesn’t take it on those mornings, then leave the sum total at the end.

Reserve a spot on the airport shuttle the night before If there’s a free airport shuttle, you can use it, but seats are often limited. Be sure to reserve your seat the night before so you don’t show up at the last minute only to find out you’re not going to make it. And be in the lobby 10 minutes before you’re supposed to leave; the shuttle might not stick around if you’re finishing up breakfast thinking you can stroll out at the last second.

Pay with a credit card, not a debit card. The danger of securing your stay with a debit card is that the hotel will often put a hold on $200 or more for “incidentals” — pay-per-view TV, minibar, etc. — when you check in. Anything you don’t use will be put back on your debit card after a few days. But this could put you in the red if other checks clear, like your utilities or mortgage/rent. Use a credit card for incidentals and to pay for your bill, if possible. If that’s not possible, give them a credit card to secure those incidentals, but pay with the debit card at the end of the stay to avoid the monetary hold.

What advice do you have for new hotel travelers? Anything they should avoid or watch out for, or things they absolutely must do? Tell us your (hotel) secrets on our Facebook page, or on our Twitter stream.

Photo credit: Hashoo Foundation (Flickr, Creative Commons 2.0)

Comments are closed.