Traveling for work is still considered a perk for most employees, and they like working for companies that give them the opportunity to visit new cities and countries.
People have created different practices and habits to save time when they do hit the road. They have become more resourceful, and some are even willing to shell out their hard-earned money for little conveniences, according to a new survey from Travelport. And depending on what they’re trading for, it could cost them cold, hard cash, or it could cost them some personal data.
The survey showed several trends including one where 70 percent of travelers said they’d be willing to provide their personal data to receive personalized, relevant ads about their travel options. We already do this anyway, like on Facebook and signing up for email newsletters, so it’s not a stretch to imagine giving away “just a little more” to make our ad viewing habits more convenient.
Travelport’s Vice President and General Manager of U.S. Sales, Erika Moore, told TravelPulse.com that their study results suggest standard corporate travel practices don’t meet the expectations of business travelers who want convenience and a recognizable consumer experience when they manage and plan trips. Mobile apps can provide such those things, as can custom advertising.
Other findings include:
When choosing an airline for business travel, customers base their decision on convenience. Nearly half of the respondents prioritized arrival/departure times and direct flights when it came to booking their airline tickets. They favored convenience over price and were willing to pay a little more money in order to be able to fly at the times they wanted.
Meanwhile, approximately 12 percent of respondents said that company savings and work/life balance were more important when it came to booking flights and made travel decisions based on those preferences.
But the biggest gripe among business travelers is a lack of flexibility and options. In fact, nearly every participant reported following some sort of corporate policies but added that they would like to have increased control and flexibility over bookings and filing the dreaded expense report.
One finding of great interest was the use of tracking apps. Fifty-five percent agree and 45 percent disagree with allowing employers to use GPS tracking to monitor them on business trips. That’s a bit of a sticky wicket since many people want to be treated like an adult and feel like companies using tracking apps assume people will slack off or cheat the company if no one is watching.
On a brighter note, 57 percent of respondents said they had more money to spend on travel as 2018 travel budgets exceeded 2017’s. We’re only expecting this number to go up again for 2019, which means business travelers will spend more time on the road and more money while they’re doing it.
Where do you find yourself in this report? Do you favor convenient departure and arrival times or are you more concerned about company savings? How do you feel about corporate travel policies and your company’s travel spending? Share your thoughts and ideas on our Facebook page, or on our Twitter stream.
Photo credit: Anthony92931 (Wikimedia Commons, Creative Commons 3.0)