Things to Do When Your Flight Gets Canceled

June 5, 2018 by · Leave a Comment 

Weather these days is getting more and more unpredictable. Winter brings heavy blizzards and ice in the Midwest and Northeast, spring brings thunderstorms and tornadoes, and it’s hurricane season in the Southeast from June through November. So chances are, you’re going to see flights get canceled or postponed because of the weather.

If that happens, there are several ways to make the most of the situation. If your rescheduled flight is for later in the day, you can stay in the terminal and tackle your inbox or other necessary reading. You could purchase a day pass to an airport lounge and have a quiet environment complete with food and drinks in which to wait it out.

Check the departure board when your flight gets canceledBut if you’re looking at an 10 – 12 hour wait, or even an overnight delay, you can go home or to your hotel and try again the next day. This too allows you to get some rest, investigate other options, or do what work you can while in the “holding pattern.”

If you’re stranded away from home and you’ve already checked out of your hotel, be sure to use your rewards app for your favorite hotel chain to check availability. Your status may help you beat out others trying to secure a reservation for the night. (Another option: search Google Maps for a nearby hotel and call them directly. Avoid calling the hotel’s 800 number; they’re not as plugged into the individual hotel’s reservations as the local people.)

Work with a travel agent. A recent Nor’easter almost wrecked one family’s Disney vacation, but having booked their travel with an experienced agent, having followed her tiny piece of advice — purchasing seats instead of relying on the airline to assign them — assured them seats on an oversold flight many were unwilling to risk rescheduling due to the impending snowstorm. Because of their agent’s knowledge of the system and counsel, they made one of the last flights out and were able to maintain their desired itinerary.

The family’s story shows a good reason for buying travel insurance. Sometimes you can’t settle for being rescheduled by the airline because other portions of your itinerary hinge on your making a flight. If you have travel insurance and your flight is canceled or your destination is closed for weather, you won’t be out that money — it will be repaid through your insurance, and you can reschedule at a later time for another flight or trip.

Finally, investigate alternate transportation. If you absolutely must get somewhere and the airport is shut down, consider renting a car (if roads are passable) or taking a bus to your destination. Again, using a car rental app when searching for a rental car may get you keys when others waiting at the counter may be out of luck.

What do you do when your flight is canceled? Have you ever had to face that? How did you manage? Tell us about it on our Facebook page, or on our Twitter stream.

Photo credit: Bryan Alexander (Flickr, Creative Commons)

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