American Travelers Really Want Hotel Loyalty Points

July 24, 2018 by · Leave a Comment 

How far would you go to earn loyalty points? According to a surprising study by Carlson Wagonlit Travel, some travelers are willing to go farther than you might expect.

American business travelers top the list (47 percent of all respondents) of those willing to risk a certain level of personal safety in order to earn loyalty points from their overnight stay. If given the choice to stay at a property where they’re not a loyalty member or stay where they are, business travelers will choose the loyalty program benefits over their personal safety.

But before you get images of people staying in rough neighborhoods for the sake of a few points, let’s define the sense of “feeling unsafe” most respondents described. Most wouldn’t put themselves in physical danger, but they would be willing to put up with disruptive fellow guests that made them feel uncomfortable. Others (44 percent) said they would disregard their fear of someone breaking into their room so they could earn more points.

The hotel front desk at the JW Marriott in New Orleans, LA. This is where you ask for your hotel upgrade.

The hotel front desk at the JW Marriott in New Orleans, LA.

Among those traveling for business internationally (37 percent), the personal safety concern was less physical. They were concerned their privacy would be breached by their information being given out without their knowledge or someone discovering their room number or procuring a key.

Many respondents also indicated they believed staying on higher floors of a hotel to be safer. Thirty-two percent said they avoid staying on the ground floor if at all possible.

Bottom line? No amount of loyalty points is worth risking your personal safety for. Your work and your life are too important, so don’t take unnecessary risks. Be smart, and don’t make unwise choices. There are other ways to get points!

How far will you go to earn more loyalty points? Where do you draw the line? Leave us a comment on our Facebook page, or on our Twitter page.

Photo credit: Prayitno Wikimedia Commons, Creative Commons 2.0)

More Business Travelers Including Bleisure

July 19, 2018 by · Leave a Comment 

We’ve been coaching, cajoling, and cheering you business travelers on when it comes to tacking on some extra personal time before or after your work trip. And Expedia says you’re listening!

Expedia Group Media Solutions commissioned Luth Research to find out more about what you’re doing and how you’re making bleisure work for you. The study asked American, British, Chinese, German, and Indian bleisure travelers to share what influenced their decisions, what resources they used to make their decisions, and what their resulting preferences were after their experiences.

Here’s what they found out.

The first thing Expedia discovered is which group of you is taking advantage of this. Those of you who work in technology, IT, and software—you’re making this work for you once every two to three months after you’ve been on the road for a two-to three-day trip.

Next, Expedia found there’s been a dramatic increase in the number of business travelers taking a couple bleisure days: a 40 percent uptick over the same period in 2016. Sixty percent of business travelers reported turning your work travel into a vacation sometime in the reporting period between March 2017 and March 2018. Bravo!

The British Museum Great Court, a great bleisure stop if you're in London on a business trip.

The British Museum Great Court

While the largest percentage of business travel was to participate in a conference (67 percent), the leading factor in whether or not the destination was considered for bleisure wasn’t proximity to family and friends, but other factors such as the availability of great food, a beach, or the opportunity to check it off your bucket list. Way to multi-task!

Even the time and cost of the bleisure trip had an effect: 37% of respondents said the proximity of their trip to the weekend played a role in their decision; the same number of people said the additional costs of the trip helped them decide. That’s always a good strategy: if you can end a trip on Friday or even Thursday, why not stick around for a nice weekend away? (Or if you can manage it, end your trip on a Monday and then stick around for the rest of the week. We won’t tell.)

Among the most popular US bleisure destinations were New York, LA, Washington, D.C., Chicago, and San Francisco.

What are your bleisure travel habits? What do you do to turn your business travel into a little bit of fun? Share your ideas on our Facebook page, or on our Twitter page.

Photo credit: David Iliff, License: CC-BY-SA 3.0 (Wikimedia Commons)

5 Ways to Save Money on a Business Trip

July 3, 2018 by · Leave a Comment 

You may not have a healthy travel budget for your business trip, but that doesn’t mean you have to eat fast food and stay at a cheap budget hotel in a dangerous neighborhood. We’ve compiled a list of tips for saving money that will still provide you with a pleasant, productive, and safe experience that will make you the hero with your finance department.

First, think outside the hotel box. We’re not suggesting you hit up friends for their spare bed or sleep at a hostel, but Airbnb might be a better option than the expensive conference hotel downtown because it can provide you some cost-saving amenities. Sometimes you can rent an entire house or apartment with Airbnb for the price of a luxury hotel in the heart of the business district. If you’re traveling with several colleagues, a multi-bedroom apartment or house might cut the accommodations line item down to a fraction of the cost of everyone having their own hotel room.

An Airbnb house in Santa Barbara California. This would be a nice place for a business trip.

An Airbnb house in Santa Barbara, California

These properties often not only have spaces for lounging or working, most come equipped with a kitchen, which leads us to tip number 2. A kitchen will allow you to stock up on some grocery basics and eat in for breakfast and maybe even dinner a few nights. Conducting a business meeting at the property might also provide the right private atmosphere for a day of negotiations, and you could have food delivered and eat without wasting time going out.

If an Airbnb property isn’t an option, consider booking a suite at a hotel. The price of a suite might be $50 more per night, but by using the in-room mini fridge or small kitchenette with a two-burner stovetop, you’ll be ahead in the long run when you add up the savings to your food per diem because you dine in for breakfast and/or dinner. A home-cooked meal might not be as glamorous as a nice restaurant, but knowing you’ve saved time and money will allow you to relax and unwind after a long day. (And you can always spend your per diem dollars on other things, like a bottle of wine and a whole pint of ice cream.)

When you’re searching for airfares, be flexible with your departure and arrival dates. Compare the cost of flying in on a Saturday or flying home on a Sunday to regular Monday through Friday travel. Traveling outside the normal work week will often net you significant savings. Flying the red eye going home might be worth it if you can negotiate some comp time to sleep in. (But don’t sacrifice your health and well-being for the sake of saving a few dollars.)

Finally, see if there’s a way to avoid renting a car during your trip. Not only is car rental $50 a day or more, you’ll pay upwards of $30 or more every time you park, especially in big cities such as Chicago, Miami, and New York. Uber and Lyft might seem expensive, but they could end up being cost effective when you do the math — you could get to your conference and back for $40, as compared to car rental, day parking, and hotel overnight parking.

You might even find you can walk to a meeting or dinner with clients, which is a good way to get some exercise while you’re traveling.

How do you save money on a business trip? Where can you cut costs without sacrificing comfort? Leave us a comment or share your ideas on our Facebook page, or on our Twitter page.

Photo credit: Scott Cutler, an Airbnb house in Santa Barbara, CA (Flickr, Creative Commons)

Air Travel That’s Easier on Your Brain and Body

May 8, 2018 by · Leave a Comment 

We all know the basics for staying at our best during air travel: get plenty of rest, eat right, stay hydrated, exercise, and avoid caffeine. But here are a few tips to enhance your experience as you prepare for your next time to fly.

Knowledge is power, so instead of allowing your brain to be preoccupied the night before you take off with details about how you might make that 40-minute layover window, go online and determine the best way to navigate the distance between gates or terminals. You’ll go in with a plan and your brain will then be able to relax and solve other less troublesome problems while you sleep.

There are a few things you can do to make your air travel easier on your brain and your body.Instead of relying on airline food or airport food to nourish you, pack your own snacks, such as trail mix, jerky, or dried fruit. Sticking to your diet or eating regimen will allow your body to weather the rigors of travel without diverting energy and effort to digestion. If you need some sort of energy boost, pack a high-fiber snack such as an apple, a pear, or some raspberries. Even choosing to pack a simple baggie of bran flakes can, with the purchase of a carton of milk at a terminal restaurant or store, become a healthy alternative to a donut with coffee.

Speaking of caffeine, avoid it in order to remain hydrated during air travel. Notorious for their dry environments, the recycled air in planes doesn’t help your system function at its best, and caffeine is also known to increase dehydration. Drinking extra water the day before will help ward off the sluggishness associated with dehydration. Pack a reusable water bottle — make sure it’s empty when you go through security — to help you have access to water without paying through the nose for a plastic bottle.

Substituting green tea for coffee will give you some caffeine with extra benefits. Green tea also contains EGCG, an immune-boosting antioxidant, and L-theanine, a naturally occurring amino acid known to help you be calm and relaxed in flight.

Exercise while traveling doesn’t have to entail packing special shoes or clothing. Simply choosing to walk up the escalator or between terminals instead of taking the airport’s shuttle system will kickstart your body’s metabolism and increase your mental sharpness.

Traveling by plane can be physically, mentally, and emotionally taxing. How do you cope with flying, especially if you’re a regular flyer? Share your tips in the comments below, on our Facebook page, orin our Twitter stream.

Photo credit: Adrian Pingstone (Wikimedia Commons, Public Domain)

Bleisure Travel Benefits Company, Employees

May 1, 2018 by · Leave a Comment 

Have you ever found yourself scheduling a business trip in an interesting city, and trying to find a way to see some interesting sights in the city? Have you ever tried tacking an extra day onto your trip, or even extending it over the weekend? This is what’s called bleisure travel, the combining of business and leisure.

According to a recent Expedia survey, more business travelers are doing exactly that, and sometimes bringing their family in for the weekend

Working on the beach sounds like the ultimate in bleisure travel.Expedia Media Solutions and Luth Research found that 43 percent of business trips are actually some combination of business and leisure, and 70 percent of business travelers report doing so every two to three months. According to a similar survey conducted by the Global Business Travel Association, those taking advantage of these opportunities aren’t who you might expect.

Only 33 percent of those between the ages of 35 – 54 said they extended their stays for vacation, while even fewer of those 55+ — only 23 percent — did so. The group with 48 percent participation in bleisure travel were the 18 – 34-year-old business travelers.

Researchers weren’t able to say why definitively, but they speculated this younger group values traveling on someone else’s dime, having a weekend to explore a city when their employer has already picked up the airfare tab, and paying a lower negotiated rate for accommodations by staying at the same hotel they did while they conducted business on the company’s behalf. Expedia’s senior director of owner services stated that 84 percent of bleisure travelers stay in the same hotel they did for business, and the number one reason they move is because they can get a cheaper deal elsewhere.

The GBTA also said employers should encourage bleisure travel as a way to demonstrate they understand this demographic’s stated need for work-life balance.

So, how do you take advantage of a business trip and seize the opportunity to incorporate some leisure into it? Go in early or stay late. If you have business in a particular destination you’d like to explore, consider going in the weekend before those Monday and Tuesday meetings. You might become a hero to the accounting department by negotiating a lower rate because your stay is longer than the typical two-day booking made by most business travelers.

You could also schedule your business on Thursday and Friday and stay over the weekend, paying the same hotel rate and booking a cheaper return fare on Sunday. You may even be able to use the frequent flyer miles you’ve accumulated through other business trips to bring along loved ones or a friend, thereby reducing the cost for those you want to share your vacation time with.

Special Travelpro Bleisure Promotion

Platinum Magna 2 21 Expandable Spinner Suiter

Platinum Magna 2 21 Expandable Spinner Suiter

If you’re considering a bleisure trip and you find yourself in need of new luggage, Travelpro has an extra incentive. Between now (Tuesday, May 1, 2018) and Friday, May 4, 2018, purchase any piece of luggage from the Travelpro website and receive a free, foldable nylon tote. This small, compact bag is great for carrying on those fun mementos from that bleisure trip that might otherwise not fit into your normal carry-on luggage.

Are you a bleisure traveler? How do you combine work and business travel? Do you have any suggestions or favorite destinations? Share them with us in the comments below, on our Facebook page, or in our Twitter stream.

 

 

 

Photo credit: PXHere.com (Creative Commons 0, Public Domain)

Considerations for Business Travel During Spring Break

April 3, 2018 by · Leave a Comment 

You may not be aware of it, but we’re right in the middle of Spring Break. Elementary, middle, and high school students as well as collegians all have weeks off that begin as early as the first or second week of March and ending sometime in April. That means business travel is going to be expensive and hectic for the next few weeks.

With the uptick in family and student travel to popular destinations such as Florida, California, Colorado, and the Caribbean, creating and booking last minute itineraries means you’ll pay premium prices for flights and hotel accommodations during this time. And you may have trouble finding seats and beds, so here are a few ways to still get to where you’re going and to have a place to stay once you get there.

If you encounter problems booking flights, consider regional options, which may be less busy and offer more flexibility for your schedule and allow you to avoid the Spring Break crowds. Consider rescheduling trips to hot spots such as Orlando until after this season concludes. Or, fly into smaller regional airports nearby, and drive into the busier city.

With hotels typically maxxed out, look into Airbnb for other reliable accommodations. Don’t be surprised to encounter less availability than normal though, as this type of lodging is becoming an increasingly popular option for families and groups of students, as well as for business travel.

Weather in the northern parts of the country is still very unpredictable. In fact, as I wrote this, my home state of Pennsylvania was getting ready to be hit by another severe winter storm.

That means snow and severe weather remain a possibility even in late March and early April. If your travel takes you to Chicago, Minneapolis, Detroit, or other points north, keep this in mind as you prepare your itinerary and try to arrive at your destination the day before an important meeting so you don’t get surprised by inclement weather.

While traveling to warmer climes may seem easy to pack for, be sure to pack a couple outer layers — a fleece, windbreaker, or light sweater — so you can adjust your wardrobe between daytime and evening temperatures. Even if it’s supposed to be nice and warm during the day, early mornings and evenings after sunset will still need a jacket.

Finally, allow extra transit time when navigating Spring Break hotspots. Roads, shuttles, and ride sharing services will be experiencing higher volumes than usual, so add an extra 30 – 60 minutes in order to arrive at the airport unfrazzled. Apps like Waze will help you understand traffic patterns and make you aware of delays in an unfamiliar city.

Consider this a warm-up for your summer business travel, when infrequent travelers will again flood terminals, hotels, and restaurants. Make your plans accordingly and just try to avoid arriving at popular destinations on a Friday.

How do you manage your business travel during peak travel seasons, especially to those vacation hotspots? Any tips to share or horror stories to learn from? Tell us about it in the comments below, on our Facebook page, orin our Twitter stream.

Photo credit: TSReptilien (Pixabay, Creative Commons 0)

The Benefits of Train Travel for Business

March 27, 2018 by · Leave a Comment 

Ever been frustrated by your desire to follow up on some great brainstorming that happened at a business meeting, but you couldn’t take advantage of that spurt of productivity because you were behind the wheel on your way to your next appointment?

If driving several hours between cities has put a big damper on your productivity, you should consider the possibility of taking the train. Whether it’s a commuter or medium- or long-distance intercity service like Amtrak, taking the train to get from here to there may allow you to make great use of the time spent getting to your destination.

Train travel can be an effective mode of business travel. It takes as long as a car trip, but you can get plenty of work done, or just have a good nap, while you're moving.Many business travelers may not be aware that Amtrak offers routes (called “lines” from their hometowns to regional destinations, such as the Hoosier State (Indianapolis to Chicago), Hiawatha Service (Chicago to Milwaukee); Amtrak Cascades (Portland to Seattle to Vancouver, BC); Acela Express (Boston to Washington DC); and The Maple Leaf (New York City to Toronto, via Albany) just to name a few. And they even have business class seating on most trains.

Plus, depending on where you travel, parking in some major cities like New York and Chicago can be extremely expensive and hard to find. Taking a train and catching an Uber or Lyft can help you avoid those headaches.

Here are a few things to consider for train travel for business:

  • Purchasing tickets online is often the best way to take advantage of deals. You can also decrease your costs by purchasing a rail pass if you know you’re going to make several trips via train in a given timeframe.
  • Amtrak offers a mobile app that streamlines your booking and boarding process. You can purchase your ticket through the app and display it during check-in as you would an airline ticket.
  • Amtrak has a loyalty program and accruing points can help you offset the purchase of your ticket just like you do when you book with an airline.
  • If you want to use the train for a multi-city tour with a day or two between cities, you need to purchase individual tickets for each leg of the trip.
  • Wifi and dedicated quiet cars give you the opportunity to make the most of the time spent en route writing that proposal, setting up appointments, or participating in a conference call. To ensure access to these amenities, be sure to book your ticket in business class.
  • Some train stations have business class lounges that allow you to work in a quiet, internet-equipped space as you wait for your train. This area creates a far more conducive atmosphere for conducting business than the crowded waiting area at a gate before a flight.
  • Train travel can have its delays, so be sure to adjust your arrival and departure times to ensure you don’t miss an important meeting due to unforeseen changes in the route’s timetable.
  • If you’d like to burn the midnight oil while you’re riding the rails, you can book a private bedroom and work as late as you need to before retiring. You’ll arrive refreshed at your destination.

Have you ever tried train travel for business? Did it make a difference in your commuter headaches? Share your stories in the comments below, on our Facebook page, orin our Twitter stream.

Photo credit: PXHere.com (Creative Commons 0, Public Domain)

Business Travel Outlook for 2018

March 16, 2018 by · Leave a Comment 

Things are looking good for business travel. According to a recent survey by The GO Group, LLC, a ground transportation company that operates shuttle services to over 90 airports, the percentage of respondents expecting to do more business travel is almost double what was anticipated in 2016 (27 percent vs 15 percent). A mere six percent of travelers thought they’d travel less.

This is a major change from 10 years ago, when the Great Recession, saw a major drop in business travel as well as vacation/personal travel. But as the economy has improved, consumer confidence is on the rise, business travel spending is up, and more people are hopping on board airplanes and staying in hotels around the country and throughout the world.

Business travel often means working in an airport between flights. This is a photo of a white MacBook Pro taken in the Hong Kong airport.And when travel dropped 10 years ago, we saw a big rise in unemployment in the travel industry — fewer business travel opportunities meant fewer airline passengers and hotel nights, which had a ripple effect on the entire industry.

When it improved, there were key gains felt throughout the world. According to a report from the World Travel & Tourism Council,

. . . travel and tourism directly contributed US$2.3 trillion and 109 million jobs worldwide. Taking its wider indirect and induced impacts into account, the sector contributed US$7.6 trillion to the global economy and supported 292 million jobs in 2016. This was equal to 10.2% of the world’s GDP, and approximately 1 in 10 of all jobs.

Similarly, GO Group President John McCarthy believes this anticipated uptick in travel should have a “huge impact on airlines, hotels, and related industries.” McCarthy sees this increase as having nothing but positive implications for those seeking jobs within both the travel and tourism sectors.

Although an equal percentage of the respondents (27 percent) expected to see no change in the amount of business travel they would do in 2018, 39 percent were unsure how their travel schedules would be affected by their companies’ growth strategies. But the term “growth strategies” is heartening enough to make us think travel will continue to rise.

What plans do you have for business travel in 2018? Are you going to increase, decrease, or keep it about the same? Tell us about it in the comments below, on our Facebook page,  or in our Twitter stream.

Photo credit: Mark Hillary (Flickr, Creative Commons 2.0)

Five Ways Business Travel is Changing in 2018

March 8, 2018 by · Leave a Comment 

Change is constant throughout life, and business travel is no exception. As we near the end of our first quarter of the year, we’re starting to see some changes in the way we’re approaching travel and the way the technology is changing how we get from Point A to Point B.

Lyft car with the signature pink mustache. This has become a popular mode of transportation for business travel.Sharing economies such as Airbnb, Uber, and Lyft have transitioned from independent rebels operating outside mainstream business to becoming accepted as helpful ways to accomplish business travel goals and keep budgets in line.

Because of the wide acceptance of these services, particularly among small business owners, an article on The Next Web wonders how these companies will expand. For example, in 2014, small business owners only chose Uber over taxis 1 in 3 times. As of the end of 2017, that had reversed, with Uber being the preferred choice 3 to 1. Airbnb has had a similar experience among the same demographic. In 2014, hotels were preferred to Airbnb properties 16 to 1, while just three years later, that ratio was only 6 to 1. It will be interesting to see how these ride sharing and hospitality service economies navigate saturation in the remainder of 2018.

Blockchain technology advances and the use of cryptocurrencies such as Bitcoin are infiltrating marketplace transactions and this year could be a turning point in how it is accepted by the big players in the credit industry. In the final quarter of 2017, American Express, VISA, and MasterCard each announced its intentions to get in on the burgeoning tectonic shift in the way transactions are completed around the world.

One of the main reasons these three players are making moves to stake their claim in this Wild West of transaction technology is because blockchain transactions operate differently and outside of traditional banking systems. A decentralized network of computers has the ability to encrypt and maintain the integrity of a public ledger so that it is immune to hacking and fraud. Blockchain also allows individuals to conduct business without a middleman, such as a credit card company or bank, and this innovation has the potential to alter the landscape of how both businesses and citizens do business in significant ways.

While we are still a ways away from it being ubiquitous and part of the way everyone buys and sells goods and services, blockchain and Bitcoin’s use overseas is forcing banks and credit card companies to implement initiatives so they aren’t left behind.

Much faster than we expected and may be ready for, self-driving cars are no longer a futuristic concept. They’ll be operational in a limited number of cities as early as 2019, after Uber launched its first test fleet in 2016. Its recently-announced partnership with Volvo to add 24,000 such vehicles to its fleet, and Lyft’s partnership with Waymo to make similar advancements in its business strategy, self-driving cars are only going to increase the availability of another viable option for business travel very, very soon.

While it may still be some time before you’ll see a self-driving car pull up to the curb to take you where you need to go, artificial intelligence (AI) has already made significant inroads to the way we create itineraries online for business travel. Labeled “cognitive projects” in an IBM report of the business travel industry leaders, a third of all companies in this space are working on AI enhancements that will personalize the business traveler’s experience.

Whether you call it “interactive customer service” or a “chatbot” that pops up when you’re considering a specific flight itinerary, these cognitive projects are being designed to analyze large data sets and the preferences of other travelers in order to create an itinerary that appears to have been customized.

Business travelers may not even notice the influx of AI into the process, since the technology is being developed in such a way that it can converse in natural language with prospective customers in order to determine and meet their needs.

All of these changes are the result of the fact that there’s money to be made in business travel. According to the Global Business Travel Association, business travel is expected to increase by 6 percent this year, up from 3.5 percent in 2016. Increased trade worldwide and growth in both manufacturing and emerging markets are driving optimism. While this may be good for the economy, businesses will have to find creative ways to absorb or streamline the projected 3.5 and 3.7 percent increases, respectively, in airline tickets and hotel accommodations.

With all this potential for dramatic changes, the mature nature of the business travel industry will find ways to adjust and welcome these shifts because it knows they ultimately result in growth.

What plans do you have for communicating in an emergency? Do you have any plans or strategies already in place? Have you ever had to use them? Tell us about it in the comments below, on our Facebook page, orin our Twitter stream.

Photo credit: PraiseLightMedia (Wikipedia, Creative Commons 4.0)

How to Do Business Travel like a Road Warrior

March 6, 2018 by · Leave a Comment 

You may not spend three to five days each week traveling like a road warrior, but that doesn’t mean you can’t learn from their experience and get more out of your occasional trip.

First, rethink your idea of how you use a hotel room. They’re not just for overnight stays. With the app HotelQuando, you can rent a room (most hotel partners are located near the U.S’s busiest airports) for a few hours of shuteye between flights or use the privacy to finalize your thoughts as you prepare for an important meeting with clients.

TSA PreCheck sign showing the way to an empty pathway, next to a line packed with people. The road warrior often has PreCheck.The advantages of PreCheck are obvious when it comes to navigating airport terminals efficiently. The amortized cost of the $80 fee over its five year life more than makes up for the time (and money) you’d otherwise waste standing in line while you could be catching up on email or writing the draft for the deal you just negotiated. Even if you invest in PreCheck or its international counterpart, Global Entry, be sure to still allow enough time in your schedule for security lines. Controlling what you can will reduce your stress, and if you get through them faster, you have more time to sit and relax.

Speaking of being in control—things happen, and when they do, a road warrior knows who their first call is to: the customer service line for the airline they’ve used for years. Other times, it’s the travel agent who booked their itinerary; they’re paid to help their clients make the best of an unfortunate situation. You can book your own flights and accommodations, or let someone else keep track of your frequent flier number, car rental number, and other reservations. A road warrior often works with a travel agent, freeing themselves up to focus on client work and selling, rather than shopping for airline tickets and hotel rooms.

Finally, a road warriors never checks a bag. The business pros know that Travelpro® has multiple collections designed for them, with a variety of styles in the Platinum® Magna™ 2 and the Crew™ 11 Collections. Products range from the 2-wheeled Rollaboard® to Spinner models, carry-ons, backpacks, and rollaboard briefs, each with specific features that business professionals value. You can easily fit 7-10 days’ worth of outfits, depending on how well you mix and match and reuse your clothes by carrying on and you never have to wait for a checked bag or risk getting it lost.

Do you have any road warrior travel tips? How do you save time and make your life easier on the road? Leave your ideas for us in the comments below, on our Facebook page, orin our Twitter stream.

Photo credit: Grant Wickes (Flickr, Creative Commons 2.0)

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