Delta, JetBlue Begin Testing Biometric Boarding Passes

November 9, 2017 by · Leave a Comment 

The future is now, or nearly so, now that the scanning of fingerprints is reaching mass adoption in the travel world. Delta is partnering with independent airport security company CLEAR to capitalize on its proven biometric data technology for expediting the boarding process.

“We’re rapidly moving toward a day when your fingerprint, iris, or face will become the only ID you’ll need for any number of transactions throughout a given day,” Gil West, Delta COO, said on the company’s website. “We’re excited Delta’s partnership with CLEAR gives us an engine to pioneer this customer experience at the airport.” While only in phase one of development, the potential is real for the printed or even electronic boarding pass to quickly become a relic of the past.

Delta Airlines' machine for biometric boarding passesThe current biometric boarding passes pilot program offers eligible Delta SkyMiles members who have also purchased CLEAR to navigate Ronald Reagan Washington National Airport using only their fingerprint as identification. They can clear security and enter the Delta Sky Club. Phase two would allow them to also check luggage and board their flight using their biometric boarding passes data.

JetBlue also began testing the use of facial recognition in June on just one route: Boston to Aruba. In its pilot partnership with air carrier technology company SITA and US Customs and Border Protection (CBP), passengers have their picture taken at the gate. SITA’s technology compares that photo with the one on file with CBP to see if it matches the passenger’s passport photo. Because the flight is international, all passengers should already have a passport on file. If JetBlue decides to extend this technology to domestic flights, some other form of identification would have to be used, since not all travelers have valid passports.

Jim Peters, SITA’s chief technology officer, said in a JetBlue press release: “This biometric self-boarding program for JetBlue and the CBP is designed to be easy to use. What we want to deliver is a secure and seamless passenger experience . . . This is the first integration of biometric authorization by the CBP with an airline and may prove to be a solution that will be quick and easy to roll out across US airports.”

Have you ever used biometric boarding passes to get onto your flight? Would you use it, or do you prefer the traditional methods? Share your thoughts with us in the comments below, on our Facebook page, orin our Twitter stream.

Photo credit: Delta Airlines