What to Do if you Lose your ID Before a Flight

June 12, 2018 by · Leave a Comment 

You’ve checked every pocket, looked in every drawer, retraced your steps over the last seven days, and the worst has happened: you lost your ID, and you’re flying back home in a few hours.

Before you have a meltdown in your hotel room or Uber and wail like Dorothy, “There’s no place like home!” there’s good news: You can still fly home, even if you’ve lost your identification. It won’t be as easy as clicking your heels together, but it can be done.

Check-in desk at Athens International Airport. Start here if you ever lose your ID.Let’s start with the basics. Get to the airport as early as possible, because this is going to take some time. Your first stop should be at your airline’s check-in counter to report the situation to a representative.

They have the power to grant you permission to proceed to your next step — security — provided you have other forms of identification — a credit card in your name, or even a digital copy of your birth certificate, driver’s license, or passport. This is why you should take photos of those documents and keep them in a secure place, like Evernote or Google Drive.

Even some other document that states your name and address, such as an electric bill or official correspondence, will work. Keep in mind that the airlines will not issue you a refund if you miss your flight because you have this problem, so you have to get there early.

Once the airline representative is satisfied you are who you say you are, you may think you’re over the rainbow. Sadly, you’re not. You still have to pass through security. Many people come and go so quickly here, but that will not be your experience. TSA will ask you the same questions again, so don’t treat them poorly — your clearance depends on their goodwill, so if you create a scene, you might not be getting on that plane. Go willingly with them to the separate room they’ll likely take you to, and be as polite and patient as possible.

After their additional screening is complete, you’ll be free to head to your gate and board your flight. If, however, this happens while you’re traveling abroad, your best first course of action is to contact the nearest U.S. Embassy to get the process underway to get replacement passports.

But if you want to expedite the process and save yourself some headaches later, here are two suggestions: 1) Have scans of your birth certificate, driver’s license, and passport stored in the cloud so you can access them with your phone in case this ever happens. 2) Storing hard copies of those documents in a secret spot in your suitcase is best if you’re traveling abroad.

With some luck, plenty of patience, not to mention politeness, you’ll be at your final destination in no time, with a great story to tell, and hopefully a short delay on getting a replacement ID.

Have you ever lost your ID before a flight? How did you manage? Any suggestions on how to navigate the process? Tell us about it on our Facebook page, or on our Twitter stream.

Photo credit: Leonid Mamchenkov (Wikimedia Commons, Creative Commons 2.0)

Chain Hotels vs B&Bs vs Airbnb

June 7, 2018 by · Leave a Comment 

When considering your lodging accommodation options, what’s most important to you? Do you want a standard cookie cutter room that will be the same(ish) wherever you go? Or do you want to experience something new and unique each time you travel?

If you’ve only ever stayed in hotels, why? If you’re a fan of Airbnb or independent bed and breakfast operations, what appeals to you about them? Or if you love to stay in cozy little B&Bs, what draws you to them?

These are some good questions to ask yourself as you think through your itinerary each trip. There are some good reasons to stay at any of these three options, and a few downsides as well.

Hotel room in the Renaissance Columbus, OHHotels provide a consistent experience, they’re located close to major attractions or downtown business districts, and you can count on them being clean and maintained for you during your stay. You’re also rewarded with loyalty points and other benefits like upgrades for frequent stays.

Of course, if you’re looking for an individual, unique experience, hotels won’t give that to you. They’re there for convenience and/or price. It’s a place to sleep, or to be pampered if you’re staying at a luxury vacation hotel, but you’re still just one of hundreds of guests.

If you want to investigate a specific part of a city, live like the locals, have more room to relax, and cook some of your own meals, Airbnb offers many options.

An Airbnb house in Santa Barbara California; they have a new tool for business travelers.

An Airbnb house in Santa Barbara, California

Typically, you have a more personal experience, possibly interacting with the owner of the property who may also live nearby. You’re often nestled in a residential neighborhood, and you can discover local finds that are off the beaten path from the heavily frequented tourist areas. You can also save money on your trip by eating in. In order to compete with chain hotels, Airbnb is now rewarding loyalty as well.

On the downside, you don’t always get as much privacy, as some Airbnb rooms are just a bedroom in someone’s house or apartment. That’s fine if you’re going to be out for most of the day, and if you don’t mind bunking with a stranger, but some people don’t like the idea. (If that’s you, keep in mind that you can specify a private house or private apartment on the website; you won’t be surprised with a roommate when you book your Airbnb.)

Long before Airbnb, independent bed and breakfasts provided a similar experience for travelers seeking something unique.

When you book your stay at a bed and breakfast, you may have all the benefits of a hotel—clean, maintained rooms—but you also get the chance to interact with a smaller group of guests and the owner/operator, who may be cooking your meals and can provide expert knowledge about the area’s sites and history. In fact, if you love history, a B&B may be your best bet, as many of them are originally historic homes that have been converted into a place to visit and relax.

But on the downside, it’s like staying in a small hotel. You may have your own bathroom or you may end up sharing one with other guests. If you need your privacy and space, be sure to check out the B&B’s website and room type before you commit.

What’s your lodging preference when you travel? What makes it your favorite? What option do you like the least? Tell us about it in the comments below, on our Facebook page, or in our Twitter stream.

Photo credit: David Jensen (Wikimedia Commons, Public Domain)
Scott Cutler, an Airbnb house in Santa Barbara, CA (Flickr, Creative Commons)

Things to Do When Your Flight Gets Canceled

June 5, 2018 by · Leave a Comment 

Weather these days is getting more and more unpredictable. Winter brings heavy blizzards and ice in the Midwest and Northeast, spring brings thunderstorms and tornadoes, and it’s hurricane season in the Southeast from June through November. So chances are, you’re going to see flights get canceled or postponed because of the weather.

If that happens, there are several ways to make the most of the situation. If your rescheduled flight is for later in the day, you can stay in the terminal and tackle your inbox or other necessary reading. You could purchase a day pass to an airport lounge and have a quiet environment complete with food and drinks in which to wait it out.

Check the departure board when your flight gets canceledBut if you’re looking at an 10 – 12 hour wait, or even an overnight delay, you can go home or to your hotel and try again the next day. This too allows you to get some rest, investigate other options, or do what work you can while in the “holding pattern.”

If you’re stranded away from home and you’ve already checked out of your hotel, be sure to use your rewards app for your favorite hotel chain to check availability. Your status may help you beat out others trying to secure a reservation for the night. (Another option: search Google Maps for a nearby hotel and call them directly. Avoid calling the hotel’s 800 number; they’re not as plugged into the individual hotel’s reservations as the local people.)

Work with a travel agent. A recent Nor’easter almost wrecked one family’s Disney vacation, but having booked their travel with an experienced agent, having followed her tiny piece of advice — purchasing seats instead of relying on the airline to assign them — assured them seats on an oversold flight many were unwilling to risk rescheduling due to the impending snowstorm. Because of their agent’s knowledge of the system and counsel, they made one of the last flights out and were able to maintain their desired itinerary.

The family’s story shows a good reason for buying travel insurance. Sometimes you can’t settle for being rescheduled by the airline because other portions of your itinerary hinge on your making a flight. If you have travel insurance and your flight is canceled or your destination is closed for weather, you won’t be out that money — it will be repaid through your insurance, and you can reschedule at a later time for another flight or trip.

Finally, investigate alternate transportation. If you absolutely must get somewhere and the airport is shut down, consider renting a car (if roads are passable) or taking a bus to your destination. Again, using a car rental app when searching for a rental car may get you keys when others waiting at the counter may be out of luck.

What do you do when your flight is canceled? Have you ever had to face that? How did you manage? Tell us about it on our Facebook page, or on our Twitter stream.

Photo credit: Bryan Alexander (Flickr, Creative Commons)

Mysterious Hotel Fees Explained

May 22, 2018 by · Leave a Comment 

When checking out of a hotel, do you ever really examine the bill that’s slipped under your door before you actually leave the premises? If not, you could be paying more than you expected for your room, thanks to some hidden fees that were tacked on to your bill but didn’t show up on the website when you booked it.

The use of fees isn’t uncommon in the hotel industry. It allows them a certain “sleight of hand” in advertising, claiming a certain room price and not disclosing what will be tacked on when you check out. This isn’t illegal so much as one of those unspoken things that just sort of happen but no one talks about.

So let’s talk about it! Here are some explanations for commonly added fees.

Let’s start with the resort fee. Basically, this allows a hotel to charge travelers for specific amenities that are part of the hotel’s property. It might include access to the business center, the fitness center, or newspaper delivery. It can vary from property to property, with some charging a flat fee while others tack on a percentage based on your room rate. Another little-known fee can be added for lawn maintenance called a groundskeeping fee. You value that there aren’t any weeds in the grass and that the lawn is edged, don’t you? Well, someone’s got to pay for that.

Some Fees are Negotiable

According to the LA Times, these fees aren’t mandated by law, nor have they been “levied by a legitimate taxing organization.” That’s good news for you because it means you can contest them before you ever check in and negotiate your way to a rate you can live with.

However, this is easier said than done.

Hotel lobby. This is the place to negotiate your hotel fees *before* you check inOne strategy for getting out of a resort fee is to know what your benefits are as a member of that hotel’s loyalty program. For example, a hotel can’t charge you for wifi if it’s included as an amenity in your loyalty membership. According to The Points Guy, Nick Ewen, fees of this nature can be waived at certain properties in the Hilton, Hyatt, Marriott, and Starwood chains.

If the hotel you’re staying at doesn’t have a loyalty program, you can try to negotiate the resort fee by telling them you don’t want to pay for amenities, such as the pool or the gym, you don’t plan to use. If you don’t do this at check-in, though, you’re going to have a hard time getting waived when you check out.

And don’t try to be tricky: Don’t negotiate and then surreptitiously use them anyway. (That doesn’t work with the pet fee, and it won’t work in this case. Hotels have eyes everywhere.)

Another strange, annoying fee is the occupancy tax. This one is harder to dispute because local municipalities and some state governments have legislated these for the benefit of their city and state. Don’t confuse these with state and local taxes; they’re different. And, on top of both of these, some states and cities charge a bed tax, also known as a hotel unit fee.

For example, in New York City, the New York State Department of Taxation requires hotels in the Big Apple to charge $1.50 per day as a hotel unit fee. Houston charges 17 percent, Palm Springs charges 13.5 percent, and in San Francisco, the charge is 14 percent plus and additional 1 to 1.5 percent in certain tourism improvement districts.

Don’t let late-night snacking at the mini bar end up as an additional charge on your bill. On top of the overpriced item you bought on a whim, you may be charged a restocking fee Ask ahead of time if you plan to “take advantage” of this particular amenity, or stock up on snacks at a local convenience store and save yourself the remorse. (And don’t try to replace it on your own. Many of these minibars have sensors to tell if an item has been moved, and that’s how they know to charge you.)

Be aware that some hotels may charge what they call a “service charge” that ensures the staff are appropriately tipped for making your bed, vacuuming, and leaving you clean towels. If you plan to tip the staff yourself, discuss this with management, not the front desk staff, upon your arrival, but don’t be surprised if the explanation of this fee is frustratingly vague. After all, the housekeeping staff don’t make a lot of money to begin with, so shorting them on tips is kind of selfish and uncool.

Keep in mind that some hotels have taken their cue from the airlines and have begun charging for those little “extras” you may consider complimentary, such as:

  • Extra towels
  • Local phone calls
  • Late checkout
  • Choosing your own room

One last piece of advice about these fees: don’t get caught being charged a cancellation fee if you have to cancel your reservation. You may not be aware that some hotels charge you for the night if you cancel less than 72 or 48 hours in advance.

What kinds of hotel fees have you encountered on your travels? Have you been able to negotiate them off your bill or been surprised to find them? Tell us about it in the comments below, on our Facebook page, orin our Twitter stream.

Photo credit: Radesigns (Pixabay.com, Creative Commons 0, Public Domain)

Travel Safety Tips for World Travel

May 17, 2018 by · Leave a Comment 

If you’ve traveled the world full-time for seven years, we consider you an expert on how to see the sites and do so safely. Matthew Karsten, the Expert Vagabond, is just that. He has spent the last several years living as a nomad, traveling from country to country, doing remote work for clients to pay for his lifestyle, but living out of a suitcase wherever the winds will take him.

Here are Matt’s top five tips for minimizing the bad stuff and maximizing the good stuff while exploring the world.

Before we get into specifics, here’s a freebie: educate yourself on the travel scams of the country you’re visiting. Ask Google for specific information so you’re not a victim of something that could’ve been avoided, had you only known.

So, Matt’s first piece of advice is to seriously consider what you’re going to take with you. Do you really need your digital SLR camera when you could take pictures with your phone? If you decide you need a valuable asset with you, create a plan for how you will secure it while you’re traveling (zippers and locks aren’t necessarily deterrents) and when you leave it behind in your hotel room.

Secondly, purchase travel insurance for your valuables. If you need to travel with your laptop, you’ll feel more secure if you know that it will be replaced if something happens to it. World Nomads, IMG Global, and TCP Photography Insurance all offer this type of insurance, but read the policies carefully. There are limits to what they’ll cover.

After you’ve secured your valuables, think about your personal safety. Taking a simple self-defense class before you go abroad will equip you to keep your wits about you should you accidentally end up in a place you didn’t intend to. Remember that just because you know how to defend yourself doesn’t mean you have to actually get into a fight. Removing yourself from the situation physically may be all you need to do in order to restore your desired level of safety.

Third, tell your bank where you’re going so that your account isn’t frozen because an employee suspects fraud. Also, spread out emergency cash among your luggage so that if your wallet is pickpocketed, you can still eat, pay your hotel bill, and get yourself to the airport. Securing a backup credit card in case of this type of emergency is also a good idea.

One final money tip? Inspect ATMs before you use them for evidence of tampering. Don’t ever allow anyone to assist you with a cash withdrawal. If you’re not sure, go to a bank during regular hours and ask them for help. (Better yet, try to avoid carrying cash and shop at merchants and restaurants where you can use a credit card. Then you don’t have to worry about paying too much in exchange fees.)

Finally, when exploring a new country’s cuisine, Matt suggests you purchase a filtered water bottle so that you don’t have to continue buying bottled water. This helps you avoid getting sick on the local water, because the filter will screen out any pathogens and bacteria.

He also passed along a few tips from his friend Jodi, another world traveler. For example, Jodi advises travelers to look for places to eat where you can see how the food is being prepared, and where the lines are long. This is an indication that it’s a popular place, and that food isn’t sitting around for long periods of time.

Her most helpful tip is for those with food allergies? Pack a translation card you can show when ordering food to avoid accidentally getting exposed to something you’re allergic to. Asking Google for a simple translation of “I have a peanut allergy” and transcribing that on a card could save you lots of unnecessary distress.

Risk is unavoidable when traveling, and you’re going to run into problems, the same as when you’re at home running errands or just going to work, but it can be managed. Prepare the best you can, practice some basic safety and situational awareness, and see what the world has to offer.

What kinds of safety tips do you have for world travelers, whether veterans or first time travelers? Share them in the comments below, on our Facebook page, orin our Twitter stream.

Photo credit: Yonikasz (Wikimedia Commons, Creative Commons 4.0)

Air Travel That’s Easier on Your Brain and Body

May 8, 2018 by · Leave a Comment 

We all know the basics for staying at our best during air travel: get plenty of rest, eat right, stay hydrated, exercise, and avoid caffeine. But here are a few tips to enhance your experience as you prepare for your next time to fly.

Knowledge is power, so instead of allowing your brain to be preoccupied the night before you take off with details about how you might make that 40-minute layover window, go online and determine the best way to navigate the distance between gates or terminals. You’ll go in with a plan and your brain will then be able to relax and solve other less troublesome problems while you sleep.

There are a few things you can do to make your air travel easier on your brain and your body.Instead of relying on airline food or airport food to nourish you, pack your own snacks, such as trail mix, jerky, or dried fruit. Sticking to your diet or eating regimen will allow your body to weather the rigors of travel without diverting energy and effort to digestion. If you need some sort of energy boost, pack a high-fiber snack such as an apple, a pear, or some raspberries. Even choosing to pack a simple baggie of bran flakes can, with the purchase of a carton of milk at a terminal restaurant or store, become a healthy alternative to a donut with coffee.

Speaking of caffeine, avoid it in order to remain hydrated during air travel. Notorious for their dry environments, the recycled air in planes doesn’t help your system function at its best, and caffeine is also known to increase dehydration. Drinking extra water the day before will help ward off the sluggishness associated with dehydration. Pack a reusable water bottle — make sure it’s empty when you go through security — to help you have access to water without paying through the nose for a plastic bottle.

Substituting green tea for coffee will give you some caffeine with extra benefits. Green tea also contains EGCG, an immune-boosting antioxidant, and L-theanine, a naturally occurring amino acid known to help you be calm and relaxed in flight.

Exercise while traveling doesn’t have to entail packing special shoes or clothing. Simply choosing to walk up the escalator or between terminals instead of taking the airport’s shuttle system will kickstart your body’s metabolism and increase your mental sharpness.

Traveling by plane can be physically, mentally, and emotionally taxing. How do you cope with flying, especially if you’re a regular flyer? Share your tips in the comments below, on our Facebook page, orin our Twitter stream.

Photo credit: Adrian Pingstone (Wikimedia Commons, Public Domain)

Bleisure Travel Benefits Company, Employees

May 1, 2018 by · Leave a Comment 

Have you ever found yourself scheduling a business trip in an interesting city, and trying to find a way to see some interesting sights in the city? Have you ever tried tacking an extra day onto your trip, or even extending it over the weekend? This is what’s called bleisure travel, the combining of business and leisure.

According to a recent Expedia survey, more business travelers are doing exactly that, and sometimes bringing their family in for the weekend

Working on the beach sounds like the ultimate in bleisure travel.Expedia Media Solutions and Luth Research found that 43 percent of business trips are actually some combination of business and leisure, and 70 percent of business travelers report doing so every two to three months. According to a similar survey conducted by the Global Business Travel Association, those taking advantage of these opportunities aren’t who you might expect.

Only 33 percent of those between the ages of 35 – 54 said they extended their stays for vacation, while even fewer of those 55+ — only 23 percent — did so. The group with 48 percent participation in bleisure travel were the 18 – 34-year-old business travelers.

Researchers weren’t able to say why definitively, but they speculated this younger group values traveling on someone else’s dime, having a weekend to explore a city when their employer has already picked up the airfare tab, and paying a lower negotiated rate for accommodations by staying at the same hotel they did while they conducted business on the company’s behalf. Expedia’s senior director of owner services stated that 84 percent of bleisure travelers stay in the same hotel they did for business, and the number one reason they move is because they can get a cheaper deal elsewhere.

The GBTA also said employers should encourage bleisure travel as a way to demonstrate they understand this demographic’s stated need for work-life balance.

So, how do you take advantage of a business trip and seize the opportunity to incorporate some leisure into it? Go in early or stay late. If you have business in a particular destination you’d like to explore, consider going in the weekend before those Monday and Tuesday meetings. You might become a hero to the accounting department by negotiating a lower rate because your stay is longer than the typical two-day booking made by most business travelers.

You could also schedule your business on Thursday and Friday and stay over the weekend, paying the same hotel rate and booking a cheaper return fare on Sunday. You may even be able to use the frequent flyer miles you’ve accumulated through other business trips to bring along loved ones or a friend, thereby reducing the cost for those you want to share your vacation time with.

Special Travelpro Bleisure Promotion

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If you’re considering a bleisure trip and you find yourself in need of new luggage, Travelpro has an extra incentive. Between now (Tuesday, May 1, 2018) and Friday, May 4, 2018, purchase any piece of luggage from the Travelpro website and receive a free, foldable nylon tote. This small, compact bag is great for carrying on those fun mementos from that bleisure trip that might otherwise not fit into your normal carry-on luggage.

Are you a bleisure traveler? How do you combine work and business travel? Do you have any suggestions or favorite destinations? Share them with us in the comments below, on our Facebook page, or in our Twitter stream.

 

 

 

Photo credit: PXHere.com (Creative Commons 0, Public Domain)

2017 Air Travel Consumer Report Results

April 24, 2018 by · Leave a Comment 

As the traveling public becomes more discriminating about which airline it flies and who’s the best at getting them where they’re needing and wanting to go on time, the annual Air Travel Consumer Report, a compiling of data submitted to the U.S. Department of Transportation and the Bureau of Transportation Statistics, reads like a tell-all tabloid.

And despite the crushing media stories about some problems, the airline industry has improved its performance year over year.

For example, 2017 was the lowest year for bumped passengers since 1995. The rate — just .034 for every 10,000 passengers — is half the rate of .062 of 2016.

That number doesn’t account for travelers who accepted travel vouchers or offered to give up their seats on overbooked flights, two of the ways airlines reduce the statistic they have to report to the Bureau of Transportation Statistics.

Cancellations, on-time performance, tarmac delays, flights that are chronically delayed, and the causes of flight delays are also detailed in the report. The overall on-time rate was 80.2 percent, a small decline from 2016 when the number was 81.4 percent. That makes the numbers reported by the top three airlines exceptional.

Table from 2017 Air Travel Consumer Report by U.S. DOT

Hawaiian Airlines led the way in on-time performance with 88.2 percent on-time arrivals. Delta Airlines was second, with 83.5 percent, and Alaska Airlines rounded out the top three with 83.4 percent. According to the report, “a flight is counted as ‘on time’ if it operated less than 15 minutes after the scheduled time shown in the carriers’ Computerized Reservations Systems (CRS).”

The reporting of on-time arrivals is particularly important because the report shows that the number one cause of delays for passengers was due to late arriving aircraft (6.74%). The second leading factor contributing to delays was air carrier delay, which is defined as circumstances due to maintenance or crew that are within the airline’s control. That accounted for 5.46 percent of delays in December.

The report’s quarterly figures also highlighted unusually high tarmac delays for December 2017, as 96 flights reported tarmac delays of three hours or more.

While that seems unusually high, there’s actually a good explanation for it: 77 tarmac delays were from planes that were held away from the terminal at Atlanta’s Hartsfield International Airport due to the December 17 power outage. Another 14 were delayed departing from Atlanta because of a snowstorm on December 8. This makes the actual number of flights with an on-tarmac delay of three hours or more only 5 for for December 2017.

The airlines are listening to customer complaints and are doing everything they can to make our flights a more comfortable experience, and that shows in the improved numbers of 2017 over 2016.

Have you noticed an improvement in performance, or do you have your own story to tell? Share it with us in the comments below, on our Facebook page, orin our Twitter stream.

Photo credit: U.S. Department of Transportation (Public Domain)

Google Flights Can Predict Delays Before They Happen

April 17, 2018 by · Leave a Comment 

If you’re a frequent traveler, you probably have the mobile app for whatever airline you’re loyal to. Why? Not only can you check in to your flight 24 hours before your flight leaves, it also informs you of any current delays to your flight. You can adjust plans before you ever get to the airport and make any schedule changes necessary.

But what if you could save yourself the hassle of being caught in a flight delay before it ever occurs? You can, if you use Google Flights.

A new feature has been added to the app that uses machine learning algorithms and historical flight data to predict the likelihood of a specific flight being delayed. Not when the flight is actually delayed, but when it could be delayed. That could be a significant head start on making any schedule changes and could save you lots of headaches and stress!

Photo of a flight departure screen showing a delayed flight. Google Flights can more easily predict these now.While it’s not a 100% guarantee that a flight will be delayed, Google has said that it only posts the delay when it’s 80 percent certain.

While Google Assistant already informs you of a delay, Google Flight’s new features also provide detailed information about the cause, be it weather or system delays that prevent flights from taking off. To check the status of your flight, all you have to do is supply your airline and flight number or search your airline and route.

The Google Flights updates also allow travelers to view what isn’t included in the price of a ticket you’re considering. For example, United Basic Economy doesn’t allow you to access overhead bins, choose your seat, upgrade your seat, or change your ticket, but you may not have known that. Now this information is now available for all American, Delta, and United fares, so you can look up your ticket’s amenities online and see which ticket will provide you with the best value and most comfort.

Flight delays are expensive, aggravating, and exhausting. The airline apps have helped this a great deal, but if you start using Google Flights, some of this inconvenience can be avoided.

Have you used Google Flights? Is this something you’ll start using in the future? What do you hope it will provide for you? Share your thoughts with us in the comments below, on our Facebook page, orin our Twitter stream.

Photo credit: Jason Tester Guerilla Future (Flickr, Creative Commons 2.0)

Hilton Guests Control Preferences with Smartphones

April 10, 2018 by · Leave a Comment 

As if we weren’t already using our smartphones for everything, including as an automated assistant and running our smart homes, Hilton is now offering a “smart room” for its hotels nationwide. This will provide their guests the ability to manage their preferences without putting down their beloved devices.

According to a story on TravelMarketReport.com, the hotel chain plans to make some of its rooms “mobile-centric” this year, allowing guests to change the thermostat, operate the light switches, and sync their streaming service to the room’s television through the Hilton Honors app. And making the hotel room feel more like home will be possible by uploading personal images to the room’s digital frames. Then, you can take photos of your loved ones with you without actually packing any photos in your suitcase.

“Hey Hilton”

Hilton guests will be able to select their rooms and open their doors with their smartphones.This move is the first in the hotel’s ultimate goal of providing guests the ability to use voice commands to control these features. If you already have an Amazon Echo or Google Home device, you’re already familiar with how they work. A simple “Alexa” or “Okay Google” will let you activate one of its different commands, like turning on smart lights, changing the channel on your TV, or even ordering more coffee from Amazon Pantry.

Hilton is currently testing the system in one of their hotels, but said they plan to “scale rapidly” in the US this year.

Hilton expects to adapt the connected room based on the feedback it receives from its users. Hilton Honors app users already have the ability to check in, make their room selection, and open the door with a digital key, thus skipping any check-in lines if you’re at a conference. According to the company, four million keys have been downloaded since the program’s inception.

Marriott International is also vying for guests interested in utilizing mobile-centric amenities. It’s testing a voice-controlled shower and a yoga class video that can be viewed on the room’s full-length mirror.

Have you had a chance to use the new Hilton Honors app or smart room? Do you use a similar device at home? Will this make you more likely to stay at a Hilton? Tell us about it in the comments below, on our Facebook page, orin our Twitter stream.

Photo credit: Hilton Hotels (Used with permission)

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