Eight Ways to Spot a Lousy Hotel

January 12, 2016 by · Leave a Comment 

You know the feeling you get when you show up at a hotel, and it’s nothing like you imagined? That sinking feeling when you open the door to your room, and wonder if someone is playing a prank?

Thankfully, today there are many tools at your disposal online to help you spot a lousy hotel before you get there.

The Cecil Hotel, which inspired the American Horror Story: Hotel series.

The Cecil Hotel, which inspired the American Horror Story: Hotel series.

  1. Photos. If the pictures online feature close-ups or artistic shots that don’t give you a clear impression of the room or the amenities, chances are something’s up.
  2. Too good to be true Photos. If the property seems to feature amenities that don’t jive with the neighborhood, like a beach in Kansas, or they feature something that seems too good to be true, it probably is.
  3. Dated website. If it’s obvious, either by the outdated material or the glaring typos, that the hotel’s management doesn’t seem to care that much about maintaining its online presence, you should be wary of your physical presence on their premises.
  4. Google Maps street view. If the site is short on pictures, but touts its amazing location, do yourself a favor and put the address in Google Maps to take your own look around. Sketchy neighborhoods can’t be hidden when you do a 360 view at street level.
  5. Poor reviews. You can usually tell if the recent reviews are factual or fake. Take note if every review is glowingly positive or completely negative. Black and white reviews aren’t a true representation of a property or an experience.
  6. Poor online etiquette. If management replies to the negative reviews online, that should be your first clue. Customer complaints should be handled privately, not responded to publicly. The one caveat: if management is actually showing how they’ve positively responded to a situation, that’s great. But if they get into arguments with customers, that’s not so great.
  7. Bed Bug Registry. It’s a real site. It only takes a few minutes to do a quick search before you book your room, instead of frantically searching for the bedside light in the middle of the night to find what you felt crawling on you!
  8. No interior photos. If the site has no pictures of the accommodations but only of the area surrounding the hotel, odds are what you see around is better than what you’ll see inside.

How do you spot a lousy hotel? Do you have any favorite websites or review sites? Tell us about them in the comments below or on our Facebook page.

Be Sociable, Share!

Matt Sill

Matt Sill is the Marketing Product Manager for Travelpro Products, creators of the original Rollaboard luggage, carry-on luggage, and suitcases.

More Posts - Website

Follow Me:
Google Plus

Comments are closed.