London Stansted Airport Begins Using Smart Access Security Gates

June 19, 2014 by · Leave a Comment 

London Stansted Airport is pioneering new technology to the airline industry by introducing smart access security gates in its terminals. At London’s third busiest airport just 30 miles northeast of the city center, the new smart access security gates will be able to scan boarding cards, passports and identification cards.

The gates will serve as an extra level of security, by correctly identifying flight passengers and also assist the boarding process by removing the hassles commonly involved with current boarding systems. Less hassle means less time and greater efficiency for the passenger, the airline, security personnel and the airport.

If the tests are successful, there is a good chance the new technology will be adopted by other airports around the globe. At the current rate of technological evolution, the creators believe it will be more affordable within the coming years. And with London Stansted creating the blueprint, other airports will be able to more easily adopt it just by following Stansted’s lead.

The goal of introducing smart access security gates is to improve the passenger experience by automating as much of the boarding process as possible. Customer service agents will still be available to assist customers, but they won’t be tied down with the mundane chores that can be done more efficiently through technology. They will be available to solve real customer problems, instead of printing and collecting boarding passes and checking the customer’s ID multiple times.

While some people may have security concerns about the automated system, we know from our work in the industry that airport officials wouldn’t just adopt new technology if they weren’t convinced of its effectiveness and safety. The fact that they’re considering it at all makes us believe they have a lot of the bugs worked out. If they weren’t convinced, they wouldn’t even try it out on a small scale because the risk is too high.

As a result, we believe this is going to be part of the coming wave of gate and ticketing automation that will result in faster and more pleasant flying experiences for airline customers’ everywhere.

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Matt Sill

Matt Sill is the Marketing Product Manager for Travelpro Products, creators of the original Rollaboard luggage, carry-on luggage, and suitcases.

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